FAQ: The Tarotorial Tarot Training Deck: Expanded Edition
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Will existing customers receive a discount on this new deck?

The price on our Kickstarter is the deepest discount we’ll ever have for this deck, so pledge while you can! If you can’t support this Kickstarter right now, don’t fret! Existing customers will be sent a coupon to purchase the new deck in March 2023, if we reach our funding goal and the project is successful.

Last updated: October 10, 2022 11:41

Shipping for the Classic Tarotorial takes a while! Will that be the case for this new deck?

Nope! The challenge we have with our existing product is that it’s printed in-house. We have an industrial printing set up and a talented team, but we’re quickly outgrowing this operation. This Kickstarter will allow us to partner with an experienced printer that can take on this new project. If successful, we will be ordering stock at a regular cadence with them. The wait time for orders to prep will go from around 25 business days to less than 5 business days. We’ll also be able to stock our Amazon shop for our customers that prefer to order on Amazon.com.

Last updated: October 10, 2022 11:45

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: March 2023

Shipping fees will be collected through BackerKit at the end of the Kickstarter.

Last Updated At: 10/10/22
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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